“Every organization in America should have rules about how people treat one another.”

On this week’s episode Maria gets into the weeds on company culture with culture expert Bill Biggs. They discuss the three pillars of great company culture, what to do when an employee is not a good fit, the effects of remote work on culture and why you shouldn’t call your clients crazy. 


  • 09:45 How to lead a great culture
  • 18:17 Why does your organization exist?
  • 30:45 Culture v Performance (Best On Video)

Guest Bill Biggs is considered one of the nation’s most innovative thinkers in law firm leadership. He currently serves as Culture Architect at Vista Consulting, Chief Team & Culture Officer at Pond, Lehocky Giordano, the President of Biggs & Associates serving high value sports professionals and the founder of the Law Firm Leadership Summit.

You can get in touch with Bill at https://vistact.com

Host Maria Monroy (@marialawrank on Instagram) is the Co-founder and President of LawRank, a leading SEO company for law firms since 2013. She has a knack for breaking down complex topics to make them more easily accessible and started Tip the Scales to share her knowledge with listeners like you.

Podcast Mentions

Book: Multipliers by Liz Wiseman

Book: Atomic Habits by James Clear

Book: Start With Why by Simon Sinek

Book: The Four Agreements by don Miguel Ruiz

Video: Simon Sinek – Trust vs Performance


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